Cancellation Policy

Last updated: August 2026

1. Cancelling Before Dispatch

Cancellations made before a vehicle has been dispatched toward pickup carry no charge.

2. Cancelling After Dispatch

If a vehicle has already been dispatched or arrived at pickup, a reasonable cancellation charge may apply to cover the driver's time, communicated to you at cancellation.

3. Corporate & Event Bookings

Large group or multi-vehicle event bookings (weddings, conferences, corporate events) may carry a separate cancellation window agreed at booking, given the advance vehicle allocation involved.

4. No-Shows

If the vehicle arrives at the agreed time and passengers are unreachable or do not show within a reasonable wait, the trip may be billed as a no-show.

5. Rescheduling

Bookings can be rescheduled free of charge, subject to vehicle availability for the new date — contact us as early as possible.

6. Refunds

Since most trips are paid at completion, refunds typically apply only to advance payments collected for reservation purposes, processed within a reasonable number of business days.

Questions about any of this? Contact us or call +91 79934 36493.